Delivery for in-stock pieces:
- All orders over 200 CHF will be shipped free of charge via Swiss Post.
- For smaller orders, a minimum fee of 8 CHF will apply.
- If the items are large, such as silver artifacts, the delivery cost will be calculated based on the actual charges by Swiss Post.
Deliveries are made within 2-3 working days and can be tracked using a tracking number. Parcel acceptance is against signature.
Delivery for Custom jewellery pieces:
For jewellery pieces customized to your specifications, we follow the process of design finalisation followed by CAD approval and dimensions finalisation, only after which the product is set to production. Depending on the design, delivery may take 4-12 weeks after the CAD and dimensions are finalised.
For us, every piece needs full attention and transparency. That is why we ask for your patience during this process. From stone finalisation to product finishing, we check the jewellery piece at every step and hence the production time is a bit longer. We request your patience during this time.
- All orders will be delivered by our delivery partner, Fedex
- All orders over 500 EUR will be shipped free of charge.
- For all other items, big or small, delivery will be charged based on actual charges by Fedex.
- Extra Custom duties and VAT (charged over the MRP) will be charged as per law of land.
Delivery is within 5-7 working days from dispatch (additional processing time of 3 – 10 working days) and can be tracked by a tracking number. Parcel acceptance is against signature.
Delivery for Custom jewellery pieces:
For jewellery pieces customized to your specifications, we follow the process of design finalisation followed by CAD approval and dimensions finalisation, only after which the product is set to production. Depending on the design, delivery may take 4-12 weeks after the CAD and dimensions are finalised.
For us, every piece needs full attention and transparency. That is why, we ask your patience during this process. From stone finalisation to product finishing, we check the jewellery piece at every step and hence the production time is a bit longer. We request for your patience during this time.